Each client understands that information shared with the Employee / Therapist – including but not limited to, formal psychological reports, evaluations, assessments and tests shall remain confidential and will not be disclosed to anyone without the Client’s explicit written consent, unless one of the following situations arise: risk of harm to the Client, a child or any other individual, subpoenas and court ordered demands for disclosure of the client file, evidence that the security or development of a child (or vulnerable adult) has been abused or is in danger of abuse.  The client understands that in these situations the Employee / Therapist is obligated to contact close family members or other significant others, seek hospitalization, contact police or governmental agencies in accordance with the laws of the Province of Alberta.

In the event that two or more individuals are jointly seeking counselling services for their relationship(s), the client understands that the Employee / Therapist shall not withhold any relevant information from either individual.

In the event that a breach to the filing system of Allegro Counselling occurs, each client of past and present will receive written notice.

The client consents that the Employee / Therapist receive regular supervision for the purpose of ensuring adequate care to the client and their families.